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Terms of Service

These terms govern your use of our website and services. Please read them carefully before booking an appointment.

Last updated: April 24, 2026

1. Acceptance of Terms

Welcome to the website of Guru Nanak Manorog Hospital (“we”, “us”, “our”). By accessing or using this website, booking an appointment, or using any of our services, you agree to be bound by these Terms of Service.

If you do not agree to these terms, please do not use this website or our services.

2. Not a Medical Emergency Service

This website is for informational and appointment-booking purposes only. It is not intended for medical emergencies.

If you or someone you know is in immediate danger or experiencing a psychiatric emergency, please call your local emergency services, go to the nearest hospital, or contact our helpline directly at 8727000177.

3. Appointments & Bookings

Appointments submitted through this website are requests and are subject to availability and confirmation by our team. A booking is considered confirmed only after we acknowledge it via phone, WhatsApp, or email.

  • Please provide accurate personal information when booking. We are not responsible for missed appointments due to incorrect contact details.
  • Kindly arrive 10 minutes before your scheduled time. Late arrivals may be rescheduled.
  • If you cannot make your appointment, please inform us at least 4 hours in advance so we can offer the slot to another patient.

4. Medical Information Disclaimer

Content on this website - including articles, descriptions of conditions, and treatment overviews - is for general informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment.

Always seek the advice of a qualified clinician with any questions you may have regarding a medical or mental health condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

5. Fees & Payment

Consultation and treatment fees are communicated at the time of booking or at the clinic. Payments may be made via the methods available at our facility. We reserve the right to update our fee structure from time to time.

6. Patient Responsibilities

As a patient, you agree to:

  • Provide complete and truthful medical history to your clinician.
  • Follow the treatment plan, medication schedule, and follow-up instructions given by your doctor.
  • Treat our staff and other patients with dignity and respect. Abusive, threatening, or disruptive behavior may result in refusal of service.

7. Confidentiality

All consultations and medical records are kept strictly confidential in accordance with our Privacy Policy, professional medical ethics, and the Mental Healthcare Act, 2017.

8. Intellectual Property

All content on this website - including text, graphics, logos, photographs, and layout - is the property of Guru Nanak Manorog Hospital and is protected under applicable intellectual property laws. You may not reproduce, distribute, or modify this content without our prior written permission.

9. Third-Party Links

This website may contain links to third-party services (for example, WhatsApp or Google Maps). We are not responsible for the content, privacy practices, or availability of those external services.

10. Limitation of Liability

To the maximum extent permitted by law, Guru Nanak Manorog Hospital shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website, including loss of data or interruption of service.

Nothing in these terms limits any liability that cannot be excluded under applicable law, including liability for medical negligence within our direct clinical care.

11. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will always be available on this page with the effective date noted. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

12. Governing Law

These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Barnala, Punjab.