Privacy Policy

Guru Nanak Manorog Hospital (“we”, “us”, “our”) is committed to protecting the privacy and confidentiality of every person who visits this website or uses our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using this website or scheduling an appointment through us, you agree to the practices described below.

We may collect the following categories of information:

• Personal details - name, phone number, email address, age, and gender provided when you book an appointment or contact us.
• Health information - condition, symptoms, medical history, and preferred service, shared voluntarily so we can provide appropriate care.
• Technical data - anonymous usage statistics such as pages visited, browser type, and device, collected through standard analytics.

Your information is used strictly to:

• Schedule and confirm appointments.
• Provide medical consultations and follow-up care.
• Send appointment reminders and respond to your queries via phone, WhatsApp, or email.
• Improve the website experience and service quality.

We never sell, rent, or trade your personal or health data to third parties for marketing purposes.

All consultations, records, and conversations with our clinicians are kept strictly confidential, in line with professional medical ethics and applicable Indian laws including the Mental Healthcare Act, 2017 and the Digital Personal Data Protection Act, 2023.

Records may only be shared with third parties where legally required (for example, by a court order) or where you have given us clear, written consent.

We apply reasonable technical and administrative safeguards - limited access, secure storage, and encrypted transmission where applicable - to protect your information. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

This website may use minimal cookies to remember your language preference and anonymous analytics to understand how visitors use the site. You can disable cookies in your browser settings; the website will continue to function.

You have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal and medical record retention requirements.
• Withdraw consent for non-essential communications at any time.

To exercise any of these rights, contact us using the details below.

For patients under 18, appointments must be scheduled by a parent or legal guardian. We do not knowingly collect information directly from minors without parental consent.

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date. Please review it periodically.

Questions about this policy or how your data is handled? Reach us at:

• Phone: 8727000177
• Email: Gurunanakmanoroghospital@gmail.com
• Address: Barnala, Punjab, India